Santos Hotel, a 4-star property in the heart of Datong, features 287 guestrooms, a classic Shanghai Bath spa, and a fitness center with complimentary WiFi throughout.
Modern Room Amenities
Santos Hotel accommodates guests in air-conditioned rooms equipped with flat-screen TVs, safes, minibars, and refrigerators. Each room includes a sofa, electric kettle, and a private bathroom with hydromassage showerheads, bathtub, and complimentary toiletries.
Dining and Parking Options
The Atrium Restaurant serves western and eastern cuisine, with two dining venues and onsite parking available.
Business and Service Facilities
A fully-equipped business center, 24-hour front desk, and reception hall cater to both leisure and corporate travelers. The multilingual staff provides tourist information and luggage storage.
Central Transit Connections
Santos Hotel stands 5 minutes from MRT Minquan West Road Station, 1.5 miles from Taipei Main Station, and 3 miles from Taipei Songshan Airport.
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The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals
Feedback from previous guests about their experience.
62%
enjoyed the hotel and would happily stay again
6.2/10
Nice
Rooms
6.0
Location
8.2
Service
6.6
Dining
5.4
Guest reviews
6.2/10
based on 5 reviews
4/5
based on 508 reviews
7.7
7.7/10 based on 1732 reviews
#14 of 52 hotels in Datong based on Tripadvisor
Francis
United States of America,
February
2025
6.6/10
I had a mixed experience at Santos Hotel. The location was fantastic, being close to the MRT and local markets, but I found the hotel itself to be quite dated and in need of improvements. While the staff was generally helpful, the dining options were limited and a bit overpriced for what they offered.
Rooms
6.0
The room was clean and serviced well, but I found the beds too hard for my liking and the hotel had an old, humid smell that was hard to ignore.
Service
6.0
The staff was friendly and quick to assist, although the restaurant staff struggled with English. I also felt that some of them were a bit business-like and lacked warmth.
Location
8.0
The hotel is in a great area, just a short walk to the MRT station, which made getting around the city very easy. There are also several night markets nearby, which was a nice bonus.
Dining
5.0
The food was decent but not worth the price, especially with limited options. I found myself wishing for more variety, particularly in Western cuisine.
Facilities
5.0
Facilities like airport shuttle and ticket assistance were appreciated, but the entire hotel felt quite old and in need of renovation, impacting the overall experience.
Glen
United States of America,
February
2025
6.0/10
I had a mixed experience at Santos Hotel in Taipei. The location is fantastic, just a short walk from the MRT, but the service left a bit to be desired. While the room was clean, the barrier-free room we booked was not suitable for my wife in a wheelchair, which made our stay bit challenging.
Rooms
6.0
The room I stayed in was clean and maintained well; however, the barrier-free features were not practical at all. There was a steep gap in the bathroom that made it difficult for my wife, which I really didn't expect.
Service
5.0
The staff was helpful when I interacted with them, but I found them mostly business-like rather than friendly. They were efficient, but I missed a more welcoming atmosphere during my stay.
Location
8.0
The hotel's location is definitely one of its strong points. It's conveniently located near the MRT and close to various shops and night markets, making it easy to explore the city.
Dining
5.0
Dining options were limited, and I thought the food was a bit overpriced. I found better options in local street food, which was delicious and much more reasonably priced.
Facilities
6.0
The hotel's facilities seemed to be well-kept, although the ambiance had a somewhat older, humid feel. They did provide nice amenities, but I really struggled with the noise from the AC and restroom fans.
Ann
United States of America,
December
2024
5.6/10
I had a mixed experience at Santos Hotel during my stay. The staff was friendly and accommodating, which I really appreciated. However, my stay was marred by noise issues and some aspects of the facilities that felt outdated. Overall, I'd rate my experience as decent, but I wouldn’t stay for more than a night. 🌟
Rooms
6.0
The room was spacious and clean, but there were issues with the air conditioning making a persistent buzzing noise that disturbed my sleep. The decor felt dated and could use some renovations.
Service
7.0
The staff were very friendly and helpful, although I found their English to be limited. They did their best to accommodate my needs during my stay.
Location
9.0
The location was fantastic, just a short walk to the MRT station with plenty of shops and restaurants nearby. I loved how convenient it was to get around the area.
Dining
5.0
Dining options were okay but lacked much western input. I felt limited in choices, especially for breakfast.
Facilities
5.0
The facilities had some positives like the airport shuttle service, but the overall condition of the hotel felt very old, with issues like faulty plumbing and exposed wires in my room.
C.
United States of America,
December
2024
5.6/10
I had a mixed experience at Santos Hotel. While the location was great and the room was spacious, the dining options, especially breakfast, left much to be desired. Additionally, the staff were friendly, but I faced a few issues during my stay that impacted my overall enjoyment.
Rooms
7.0
The room I stayed in was roomy and had some nice amenities, but it felt dated and could have used an update. The bathroom design seemed odd, with water leaking onto the floor.
Service
7.0
The staff were polite and accommodating, helping with everything from check-in to fixing minor issues in the room. However, their English proficiency could be improved.
Location
9.0
The hotel's location is fantastic, with easy access to the MRT and nearby restaurants and shops. It was convenient to get around and find local attractions.
Dining
6.0
Dining options at the hotel were average. The breakfast spread was plentiful, but the quality of food was just okay, and there were better options available nearby.
Facilities
7.0
The hotel had some nice facilities, but they felt a bit outdated. An airport shuttle was available, and cleaning services were prompt.
John
United States of America,
October
2024
7.2/10
I had a decent stay overall. though there were some ups and downs. The staff were incredibly welcoming and always eager to help, which I really appreciated. However, the hotel itself felt a bit outdated, and I noticed some cleanliness issues that could use attention.
Rooms
5.0
The room was spacious, but the decor felt very dated and there were cleanliness issues. like dirty carpets and walls. The bed was hard, which might not suit everyone, especially those with back problems.
Service
8.0
The staff provided excellent service. they were very accommodating and helped with reservations. Daily cleaning of the room was consistent, and there were lovely complimentary toiletries.
Location
7.0
I loved the location. it was within a 5-minute walk to the MRT, making it easy to explore Taipei. However, it wasn't very near the closest metro station exit, which lacked elevators.
Dining
6.0
The buffet breakfast had a wide assortment, though it could have used more variety, especially in fruits. I found the dinner options a bit overpriced. not quite worth it given the amazing local street food.
Facilities
5.0
Facilities were basic. while there was a bar fridge and free bottled water each day, the internet connection could be slow, and there was no laundry service available.
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